Description
This course provides a short overview of the Telemarketing Consumer Protection Act (TCPA) and its rules for telemarketing. The course covers the rules for consulting the National Do-Not-Call Registry and an organization’s own Do-Not-Call List, how to handle Do-Not-Call requests, when and how calls should be made, the rules for robocalls, and more.
This course is about 10 minutes long and contains 4 quiz questions.
Course Outline
Learning Objectives
- Understand the key requirements of the TCPA for telemarketing
- Be able to distinguish between the different types of Do-Not-Call lists
- Understand when and how telemarketing calls should be made
The course also comes with use of the Whiteboard for the TCPA – a 1-page summary that can be used as a handout or poster.
Licensing Information
The license entitles 1 individual to view this course for a period of 1 month. For a small fee, you can extend this period by another month, and you can keep extending the period for as long as you desire.
During the 1-month license period, you can view the course as many times as you want. Only 1 individual is permitted to use the license.
If you are interested in using this course for organizational training for multiple individuals, please contact us for discounted bulk rates. Please also contact us if you’re interested in licensing the course for a longer period of time or licensing multiple courses.
If you are interested in courses not available individually or in many courses, you might find the sitewide license to be the best option.
