Recently, I created two new GDPR training resources.
I created a 1-page visual summary of the GDPR, which I call the GDPR Whiteboard. The idea was to capture the key points of the General Data Protection Regulation (GDPR) in a succinct and visually-engaging way. It has become quite popular, receiving thousands of downloads. You can download a PDF handout version here. We’ve been licensing it to many organizations for training and awareness purposes.
GDPR Interactive Whiteboard
I subsequently created a new training module — an interactive version of the GDPR Whiteboard – the GDPR Interactive Whiteboard. When people click on each topic, the program provides brief narrated background information, presented in a very understandable and memorable way. Trainees can learn at their own pace. This program is designed to be very short — it is about 5 minutes long.
It can readily be used on internal websites to raise awareness and teach basic information about GDPR. It can also be used in learning management systems.
Recently, I created two new HIPAA training resources.
I created a 1-page visual summary of HIPAA, which I call the HIPAA Whiteboard. The idea was to summarize HIPAA in a concise and visually-engaging way. You can download a PDF handout version here. We’ve been licensing it to many organizations for training and awareness purposes.
HIPAA Interactive Whiteboard
I subsequently created a new training module — an interactive version of the HIPAA Whiteboard — the HIPAA Interactive Whiteboard. When people click on each topic, the program provides brief narrated background information, presented in a very understandable and memorable way. Trainees can learn at their own pace. This program is designed to be very short — it is about 5 minutes long.
It can readily be used on internal websites to raise awareness and teach basic information about HIPAA. It can also be used in learning management systems.
This week the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) announced an agreement to settle HIPAA violations with Filefax, located in Northbrook, Illinois. One aspect was different than their usual settlement process in that Filefax closed the business down during the OCR investigation and was no longer operating when the settlement was reached. OCR announced that Filefax could not avoid their obligations under HIPAA even though they were no longer running the company. The receiver that is liquidating the company’s assets agreed to pay $100,000 to settle the potential HIPAA violations made by the company while open.
Their HIPAA violations stemmed from an anonymous complaint stating that the medical records of approximately 2,150 patients, which contained protected health information (PHI), received by Filefax had been taken to a shredding/recycling facility and sold. The OCR investigation found over a period of several weeks the PHI had been left unsecured outside Filefox and had been removed from the facility by an unauthorized person.
The press release can be viewed here. The Resolution Agreement can be viewed here.
At the end of 2017, the OCR logged just under $20 million in fines for HIPAA violations from 10 enforcement actions with monetary penalties. In 2016, the total in penalties was roughly the same amount but from 15 organizations.
Quite a number of cases involved failure to implement safeguards for PHI on mobile devices. The best fix is to superglue devices to staff. Short of doing that, organizations should recognize that mobile devices frequently get lost or stolen, so there should be heightened security controls when PHI is accessible on these devices.
Several cases involved failing to provide timely notice or to act promptly after problems were discovered. In politics, it’s often not the scandal, but the coverup that fells politicians. In the world of HIPAA, it’s often not the incident, but the response that leads to organizations being penalized.
The General Data Protection Regulation (GDPR) is one of the world’s strictest data privacy laws and requires privacy professionals around the globe to design and implement comprehensive compliance programs. In the past year, I developed a series of resources and training courses to assist privacy professionals with this complex task.
200+ pages of the GDPR summarized into 1 page! Download it for free here. This one page visual summary of GDPR will help you and your workforce understand many of the key elements associated with this law including Territorial Scope, Lawful Processing, Rights of Data Subjects, Enforcement and more.
I created a new highly-interactive version of the GDPR Whiteboard (~5 mins) — a computer-based module that can readily be used on internal websites to raise awareness and teach basic information about GDPR. It can also be used in a learning management system (LMS)
The GDPR Interactive Whiteboard adds a new level of engagement to the analog GDPR Whiteboard. and can be used in tandem with the analog version or in lieu of it.
A Guide to GDPR Training will answer many of your questions about implementing workforce privacy awareness training.
The GDPR mandates that all staff “involved in the processing operations” receive privacy awareness training. In general, the Data Protection Officer (DPO) is tasked with ensuring that all training requirements have been fulfilled. A comprehensive GDPR training program should include:
basic privacy awareness training for your general workforce
advanced training for personnel who need more detailed knowledge of GDPR
role-based training specific to an individual’s job function.
I have several training courses to help organizations meet the GDPR requirements, such as the ones below plus courses on Privacy by Design, vendor management, risk and trust, and other important privacy topics.
This course provides an overview of the GDPR. It also explains the importance of GDPR compliance and the severe penalties that may be imposed for non-compliance. It is suitable for both lawyers and non-lawyers . This course can also be offered in conjunction with other courses in our series – Privacy Shield and European Union Privacy Law.
Data Controllers and Data Processors
Rights and Responsibilities
International Data Transfer
Rights and Responsibilities Transparency
Purpose Specification and Minimization
Right to Erasure
Right to Data Portability
Data Protection by Design
Data Protection Impact Assessments
Record of Data Processing Activities
Data Breach Notification
This course (~20 minutes or 30 minutes) is designed to provide basic privacy awareness to the workforce of global organizations. I updated this program for GDPR. The course focuses on three main issues:
Why is privacy important?
What is personal data?
How do we protect privacy?
The Purpose of this Training Personal Data
People Care About Privacy
Why We Protect Personal Data Respect
What is Personal Data? Identifying Personal Data or PII
Data Collection Lawful Basis
Data Collection Limitation
Data Handling and Processing Limited Access
Use of Personal Data Purpose Specification
Individual Knowledge and Participation Notice
Access and Correction
Right to Erasure
Right to Data Portability
Transfer and Sharing of Data International Transfers of Data
Sharing Data with Third Parties
Accountability Privacy by Design
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